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Stallion Fire
[B]JUST A HEADS UP[/B]. We had a 2010 Stallion until July 6, 2021. For background we had replaced the clock spring twice on the bike (see previous posts on this). We live in Springfield and on Thursday during Wing Ding the same symptoms of loss of turn signals, AC and cruise control happened that indicated the clock spring had once again failed. These symptoms were verified with Richard at Motortrike.
Because of the holiday week-end I was not able to get it into my normal shop. On Tuesday morning the 6th, we awoke to a fully enveloped fire in our garage. The Stallion was on fire. Subsequent investigations by fire investigators have apparently determined the origination of the fire was in the Stallion around the dash and steering wheel area. The bike is a complete loss along with my 2010 GL1800 trike, 2019 Chrysler 300 and a 1999 Dodge Dakota and all of the contents of the garage.
We have been displaced from our home for anywhere from two to six months. It is now Saturday morning the 10th and the auto/motorcycle adjuster has refused to work with us, although we have all of our policies with the same insurance company. The agent as well as the adjusters for the contents of the home as well as structure have been great to work with. There always has to be one.
Thanks for letting me vent. If you have any questions I will try to monitor and answer as best as I can.
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Wow, very sorry to hear this. Hopefully no one was hurt in the fire?
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Sorry for your losses. It can all be replaced , but lives can’t.
Good luck dealing with your insurance co.
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Thats a bummer......Just a question , Why won't the Adjuster work with you?..
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And they can not figure out why people have to get an attorney involved....Sucks! At least the family are alive. Hang in there!
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That just aint right
If your policy on your trike has fire coverage, force their hand and talk to someone higher up first
Good Luck
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Glad to hear you and family are OK. That is the most important thing. Next, it would be good to know which company is being non-responsive in their customer service/claims. Responsive and responsible companies are good to know about. Likewise, we need to know who to put on the "bad boy" list. Failure to work with you, even at the outset of a claim, indicates to me they are a company that is not worthy of our business..... Jim
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I'm very sorry for everything you have to go thru especially with a non-responding ins agent! As mentioned above it would be nice to know what company is treating you so poorly for the trike coverage. Over 50 years of riding and I've had 2 claims involving a custom softail theft and my 09 Stallion being t-boned, neither my fault and both insurance companies were extremely helpful back then. Hopefully your agent will wake up or choose another line on work. Glad you are safe and hope all repairs/replacements are accomplished quickly. Tomg
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This is very tragic. He says all the policies are with the same company and that the adjusters have all been great except the auto/motorcycle adjuster. The OP is probably busy still trying to get a handle on all this but may be reluctant to give the company name since part of the company did well by him and he doesn’t want to diss the company for one jerk. Hopefully he can get to the jerk’s superiors and get it resolved. Hope he gets time to post an update.