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I recently had a situation with my Stallion that required it be taken back to their plant for repairs. I cannot say enough of how pleased I am of JD, Richard, and the people that worked on my trike. Every aspect of my experience working with them exceeded my expectation. I personally experienced, while back in Troupe, TX, that customer service is certainly their number one concern. Motor Trike/Thoroughbred, are truly a first-rate organization.
It's so nice to hear of your great experience! We are proud to have them as sponsors here.
Thanks for sharing it, Dean. :D
Wish they were closer we loved our experience there also.
Having had our Stallion at TBMS on 2 separate occassion, We can also affirm that customer service is Number 1.. Jeff Vey and the entire staff , Nick, JD, Richard and everyone helped in anyway possible.. They do stand behind their motorcycles....
TMS always takes care of their customers and usually better than you expected !!! I've also been to the factory twice and had a couple of minor issued resolved and both times they [TMS] did a couple of minor updates that only makes you feel better about the company !!!
P.S. Nick is no longer with TMS
Tomg
I will say that TBMS has an outstanding relationship with their customers. They have always stood behind their product and taken care of their customers.
could someone please tell me where the brake fluid reservoir is on 2009 stallion
[QUOTE=danny gallaher;647490]could someone please tell me where the brake fluid reservoir is on 2009 stallion[/QUOTE]
[FONT=Comic Sans MS][size=3][COLOR="#FF8C00"]Just ahead of the rear axle. Access to it is a bit difficult... You service it by removing the seat and using a funnel and attaching tubing.
pmar6004 [/COLOR][/SIZE][/FONT]
[QUOTE=pmar6004;647509][FONT=Comic Sans MS][size=3][COLOR=#FF8C00]Just ahead of the rear axle. Access to it is a bit difficult... You service it by removing the seat and using a funnel and attaching tubing.
pmar6004 [/COLOR][/SIZE][/FONT][/QUOTE]
thank you