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Thread: Unhappy With Towpac

  1. #1
    250+ Posts
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    Default Unhappy With Towpac

    I sent tow pac- off their website contact form - questions asking about pricing on a mounting plate kit.
    Contacted them two times- No reply.

    Then called, left a message- No return call

    Why be in business if that's how they operate?

    Am I just having bad luck? Or have others had this happen to?


  2. #2
    20+ Posts onebigtrk's Avatar
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    Default Re: Unhappy With Towpac

    Tourman I too had some issues with towpac and began to think they are in a semi shut down mode during the winter season
    2008 Harley Davidson Electraglide Classic ° Towpac kit

  3. #3
    40+ Posts burgman2170's Avatar
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    Default Re: Unhappy With Towpac

    I sent a message to Trinity three weeks ago and have heard nothing. My brother called Danson and two minutes later after the call he was called back. Buy a Danson forget about Towpac.

  4. #4
    50+ Posts Duffy's Avatar
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    Default Re: Unhappy With Towpac

    I've never dealt with TowPac but I have the MTC Voyager and they are great to deal with. Sorry to hear you're have problems.

  5. #5
    100+ Posts joncallihan's Avatar
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    Default Re: Unhappy With Towpac

    Quote Originally Posted by burgman2170 View Post
    I sent a message to Trinity three weeks ago and have heard nothing. My brother called Danson and two minutes later after the call he was called back. Buy a Danson forget about Towpac.
    I have a Danson, the quality and service cannot be matched by any of the others. I've read about Trinity taking as much as 6 months to fill a pre-paid order (of course, Trinity is now under a different management so it might improve).

    I'm fortunate that I live about 15 miles from a Danson dealer, so was able to pick up the kit, bring it home and install it myself. No shipping charges, wonderful support from both Todd and Danny.

    Jon


  6. #6
    20+ Posts onebigtrk's Avatar
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    Default Re: Unhappy With Towpac

    Tourman I just talked to Doug who handles sales for Towpac and he said to call him and he will get you to the right people. His # 720-350-5160
    2008 Harley Davidson Electraglide Classic ° Towpac kit

  7. #7
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    Default Re: Unhappy With Towpac

    Looked at Danson Website- Looks they just make scooter trike kits. Not what I need

    Quote Originally Posted by burgman2170 View Post
    I sent a message to Trinity three weeks ago and have heard nothing. My brother called Danson and two minutes later after the call he was called back. Buy a Danson forget about Towpac.

  8. #8
    100+ Posts joncallihan's Avatar
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    Default Re: Unhappy With Towpac

    Tourman,
    Have a look at Voyager.
    Jon

  9. #9
    40+ Posts burgman2170's Avatar
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    Default Re: Unhappy With Towpac

    Danson is the best out there. Right after I bought my bike with the Danson trike set I had some issues of the brackets breaking. The guy who put the trike set on didn't do a very good job. I called Danson talked to Danny Johnson who told me to bring it down on a Monday and he will make it right even if it took an entire new trike set.

    I did take the bike down from Cincinnati a long ride in the early morning in April. There were bad storms in the south that day but we dodged them all. Danny made some adjustments on the trike, put some new parts back there and fixed the problems. Cost? Nothing all for free. Danny and his buddy worked on the bike for six hours and didn't charge me a dime. I did hook him up for taking care of me.

    Danny is good people and stands by his product. I would recommend Danson to anyone.

  10. #10
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    Default Re: Unhappy With Towpac

    I saw a Voyager kit on a Goldwing on a dealers floor. Sat on it and the bike leaned so far over I thought I was going to dump the bike! Dealer said it was normal "play" for the Voyager kit. Not for me
    And their ground clearance is a problem being so low.




    Quote Originally Posted by joncallihan View Post
    Tourman,
    Have a look at Voyager.
    Jon

  11. #11
    50+ Posts Duffy's Avatar
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    Default Re: Unhappy With Towpac

    Quote Originally Posted by tourman View Post
    I saw a Voyager kit on a Goldwing on a dealers floor. Sat on it and the bike leaned so far over I thought I was going to dump the bike! Dealer said it was normal "play" for the Voyager kit. Not for me
    And their ground clearance is a problem being so low.
    The more "pre-load" you use the less the bike "leans". I just put the up-graded suspension on the kit I have and I doubled the pre-load and then took it out for a 20 mile ride and it's great. Any of these trike "kits" can cause problems if not installed and set-up correctly.


  12. #12
    150+ Posts MarciaG's Avatar
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    Default Re: Unhappy With Towpac

    Check out Trigg Trikes! Trigg Trike Kits - Motorcycle Trike Kits - Motorcycle to Trike Conversion

    I got my kit 2 weeks after I ordered it. Lifetime warranty!! Priced to compete with Voyager and Tow Pac. I've been enjoying my ride very much. Great customer service. Very easy to work with!

    MarciaG

  13. #13
    100+ Posts steamer's Avatar
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    Default Re: Unhappy With Towpac

    very good quality,that Trigg trike kit. I had the voyager, it was ok but the trigg is better built and better stability. If I didn't pick up my motortrike I would have gone to trigg.

  14. #14
    200+ Posts adaptolife's Avatar
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    Default Re: Unhappy With Towpac

    I love Trike Alternatives! They are helpful, and have even sent parts to me free-of-charge. Every time I ride, I appreciate the fact I did not go with Voyager or Instatrike.
    Call sign: KE4HYV
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    2003 HD Road Glide with Ghost Wheels conversion, Kliktronic shifter, 95", SE Performance heads, 10.5:1 forged pistons, Fueling camplate, lifters and oil pump, Andrews G67 cams, Racetuner, Hooker ceramic-coated stepped true-duals headers and mufflers

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