Finding reverse or finding neutral?
The clutch adjustment procedure on the ClutchWiz.com site is just for those who use the CW. Stock retainers will use 1/4 to 1/2 counter clockwise turn of the adjustment rod in the primary after finding zero lash. (Zero lash = clutch lever just starts to pull away from the grip.)
Zero lash is not the "Dead Spot". The DS is the distance between the grip and clutch lever that seems hard to pull in and does nothing but stretch the cable.
Oil in the primary is really not for lubrication, well... it is but it's only primary chain lubrication and for the compensator. The clutch uses oil for heat rejection only. Any oil will do as long as it doesn't upset the clutch bands.
Some say that Synthetic oils are too slippery for the clutch bands. That information can be misleading. A normal Synthetic oil is just fine as long as you don't use anything heavier than 20-50. Thicker oils tend to make the bands stick when cold which will create a "creep" in the clutch. This will cause your bike to slightly jump forward when putting it in gear while the clutch lever is pulled in or you may have a severe creep and the bike will continue to roll forward at a stop light.
Harley makes a lubricant especially for the tranny and primary. To me, it is too thin to use in the tranny but perfect for the primary. The thinner the lubricant the faster it will reject heat. This product is called "Formula +". Those who use racing clutches will mix Formula + with ATF. (15 oz ATF with 30 oz of Formula + in a dry primary, 3 oz less AFT when doing an oil change) This thins out the primary oil for more heat rejection.
If you have adjusted your clutch many times and still have issues finding neutral, what could be the cause? Here are some things I've run across. Others may add to this list.
1. Cable stretch beyond the cable adjuster.
2. Damaged or warped clutch bands or steels.
3. Worn or damaged right side ramp (cable attaches to a factory ramp)
4. Primary oil level high (or low level)
The #1 reason I find is adjusting the clutch when cold. The bike and clutch assembly should be warn before adjusting. This is when using a stock clutch retainer. For the ClutchWIZ, it is adjusted cold.