Just got the Tri Glide back from having the first service done(on their nickel) had Belray put in the trans Lucas 20/50 full syn put in engine,engine runs quite now,trans shifts smoother with less clank.Had them listen to the awful neutral rattle and just as i figured ,yep its normal even showed me a bulletin from Harley.Its a lot less with Belray in it but still can hear it.My 12 Road Glide or any other bike never had it,just annoying that HD says their poor engineering is normal.