Great to hear you are happy with them. You may be happier if you move the lever at the bottom of the shocks.
Counter-intuitively, if you go one position Harder, it may make the smaller bumps less noticeable.
The lever adjusts rebound damping, and if it is too soft it will rebound too quickly and accentuate the feel of the bump.
There are 5 positions, I recommend trying each of the five, over the same stretch of bumpy road and seeing which setting gives you the best ride.
Also, don't hesitate to fine tune it even further by having one shock on "X" setting and the other on "Y" setting.
Hopefully with the easy moving of the levers you will be able to get it to a very nice ride.
If it is not exceptionally better, then you may need to adjust the preload to get it to that point. This is not as easy, but it is not a huge deal either.
We try our best to send them out with the preload at the ideal setting for your circumstances, however, you may benefit from making some adjustments per the instructions we sent.
Because of the unique shock bumper that Bitubo uses, we have found that the plushest ride is when the shock barely bottoms out on the bumper when hitting a big bump.
Feel free to write or call with any questions. We want you to have, not just a good ride, but a great ride.
Kevin
Yep, to me that's pretty counter-intuitive to stiffen the ride to make it smoother, but it also took me a while to understand that putting more discs in the E-Series exhaust made it louder. Seemed like it would the other way around. I'll try changing the setting a bit when the arctic cold front moves out and the temps get back up a bit.
Thanks for the suggestion. I'll let you all know what I figure out.