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Thread: Just got off the phone with Harley Davison

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    Default Just got off the phone with Harley Davison

    This is the second complaint case I filed with Harley about the transferring of oil from the transmission to the primary, [M8 Engine] Iv'e been back three times and there is still no answer they don't know how to fix it. And now Harley told the dealer that I should keep the RPMs up to 25 hunderd or above all times which is impossible to do... They know that but they are just blowing me off till They can find a fix if they can find one ! The dealer (on the side tells me because they are mad also ). said for to me to ride it to the transmission burns up and then Harley will have to fix it!

    Just to add I asked the person that I was taking to 'Do you ride And they said yes ' And then I asked do you ride at 25 RPM's at All times! The silence was deafening !
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    WOW, that is sad Bob

    Does the lemon law cover you in your state?
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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    Hopefully you've read all of the fine lines in your warranty Bob.

    I'd be leery about running it until it basically grenades itself. Reason being it could be considered lack of maintenance on your part, thus negating factory replacement/repair...

    On the bright side, if you had the dealership change trans oil at the recommended miles, and it did actually fail before the next scheduled factory interval, you might have a case?
    Isn't it weird that in AMERICA, our flag and our culture offend so many people...but our benefits don't???

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    Quote Originally Posted by peteg59 View Post
    Hopefully you've read all of the fine lines in your warranty Bob.

    I'd be leery about running it until it basically grenades itself. Reason being it could be considered lack of maintenance on your part, thus negating factory replacement/repair...

    On the bright side, if you had the dealership change trans oil at the recommended miles, and it did actually fail before the next scheduled factory interval, you might have a case?
    Recommended Trans oil change is at every 20 thousand miles...I always changed it at 5/6 thousand miles all three holes...So when i do the 10 thousand mile oil change , They will have to do the trans and primary under warrteny.. Which the dealer said if it is still doing it , They will....And the dealer has given me a print out on every thing Harley has said to them...
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    Quote Originally Posted by Jack Klarich View Post
    WOW, that is sad Bob

    Does the lemon law cover you in your state?
    Yes New Jersey does have a lemon law for Motorcycles..'

    If at the next oil change 10k and the dealer documents it is still transferring the oil then i can start a case....First i would have to send Harley a registered return receipt letter of my intent to use the lemon law, Then they have one more shot at fixing it , Or buying me out..If they cant fix it and or wont buy me out then it gos to an arbitrator ...So its not a fast slam-dunk deal....Either way what ever the out come is..Even if they can fix it This is the last Harley that will ever be in my Garage..
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  6. DKCustoms postbit
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    Like dad said - new don’t mean it’s any better than the proven ones were !
    2012 Triglide Piaggio MP3 500 to get groceries 1991 FLHS as back up
    "Better to have it and not need it than need it and not have it !"
    Tiffany, Olive, Daisy, “The Three Musketeers” together again.

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    Bob...what are you thinking would be your next, if any, purchase after the Harley?
    New course heading Mr. Sulu: ...2nd star to the right and straight on til morning...!!

    Scooter and Sassi....2 furrever.

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    Quote Originally Posted by paws View Post
    Bob...what are you thinking would be your next, if any, purchase after the Harley?
    At this point i haven't a clue, My dealer also sells Polaris [Slingshot] And i almost traded it in for one, On the spot...But cooler heads prevailed. ...I'm more Teed off on how Harley is handling this...And brand loyalty, Means nothing without company loyally...
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    A sunny day thought ; HD wants to be the leader in air cooled engines with the most or at least the same CC’s as the Japanese. However with the bigger motors comes bigger heat issues. We all know that excessive heat will destroy a motor. I will not purchase a new HD as I dislike the leggings. With the radiators and fans in them, they are not removable. Yes I’ll admit that I’m in love with the HD exhaust sound. But at this point I’m willing to give that up for performance as well as reliability. JMO, the Evo was the best . After that it has been just a nightmare.

    And that’s the opinion from Franks world .
    2012 Triglide Piaggio MP3 500 to get groceries 1991 FLHS as back up
    "Better to have it and not need it than need it and not have it !"
    Tiffany, Olive, Daisy, “The Three Musketeers” together again.

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    Quote Originally Posted by rhino 2 View Post
    This is the second complaint case I filed with Harley about the transferring of oil from the transmission to the primary, [M8 Engine] Iv'e been back three times and there is still no answer they don't know how to fix it. And now Harley told the dealer that I should keep the RPMs up to 25 hunderd or above all times which is impossible to do... They know that but they are just blowing me off till They can find a fix if they can find one ! The dealer (on the side tells me because they are mad also ). said for to me to ride it to the transmission burns up and then Harley will have to fix it!

    Just to add I asked the person that I was taking to 'Do you ride And they said yes ' And then I asked do you ride at 25 RPM's at All times! The silence was deafening !
    Yes I do try , and 98% of the time I do , keep above the 2k rpm mark. Otherwise just the sound and lugging feeling will drive me nuts. No engine will perform well or last if it is subjected to any type of lugging. My happy spot is between 2-3k at all times.
    2012 Triglide Piaggio MP3 500 to get groceries 1991 FLHS as back up
    "Better to have it and not need it than need it and not have it !"
    Tiffany, Olive, Daisy, “The Three Musketeers” together again.

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    Default Complaint

    Quote Originally Posted by rhino 2 View Post
    This is the second complaint case I filed with Harley about the transferring of oil from the transmission to the primary, [M8 Engine] Iv'e been back three times and there is still no answer they don't know how to fix it. And now Harley told the dealer that I should keep the RPMs up to 25 hunderd or above all times which is impossible to do... They know that but they are just blowing me off till They can find a fix if they can find one ! The dealer (on the side tells me because they are mad also ). said for to me to ride it to the transmission burns up and then Harley will have to fix it!

    Just to add I asked the person that I was taking to 'Do you ride And they said yes ' And then I asked do you ride at 25 RPM's at All times! The silence was deafening !
    Do you care to name the dealer up there?

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    And now Harley told the dealer that I should keep the RPMs up to 25 hunderd or above all times which is impossible to do... They know that but they are just blowing me off
    That sounds pretty lame on their part, I wonder where that number came from?
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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    Quote Originally Posted by chester View Post
    Do you care to name the dealer up there?
    The Dealer is on my side......But they can only follow what Harley tells them to do .....
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    Quote Originally Posted by 1dn5up View Post
    Yes I do try , and 98% of the time I do , keep above the 2k rpm mark. Otherwise just the sound and lugging feeling will drive me nuts. No engine will perform well or last if it is subjected to any type of lugging. My happy spot is between 2-3k at all times.
    Frank, The 103...[I had one and rode over 45k trouble free miles] and the 107 M8 are two different animals... 2 K On a 103 is luging....Not so with the 107...
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    Quote Originally Posted by Jack Klarich View Post
    That sounds pretty lame on their part, I wonder where that number came from?
    Don't know, When i talked to the Harley Rep....They cound't/wouldn't answer that..
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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