Safety Recall 2019-2020 Trike - Traction Control

Koolbreeze

100+ Posts
Oct 20, 2018
111
422
Stewartstown, PA, USA
Check your VIN Here:

https://www.harley-davidson.com/us/en/owners/motorcycle-maintenance/service-recalls.html

Number: 19V843

Recall date: Nov 25, 2019


Last updated Nov 29, 2019

The Trike Traction Control System software used on the subject motorcycles may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

Model 2019 Tri Glide Ultra

Safety risk

Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

Remedy

Owners of affected motorcycles will be asked to arrange service with an authorized Harley-Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will install a new software download. This service will be provided at no charge to the customer.

We strongly urge you to take your motorcycle to your dealer to have the appropriate service performed as soon as possible. Should you choose to ride your motorcycle prior to this service, we urge you to be aware of this condition. Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details

 
Check your VIN Here:

https://www.harley-davidson.com/us/en/owners/motorcycle-maintenance/service-recalls.html

Number: 19V843

Recall date: Nov 25, 2019


Last updated Nov 29, 2019

The Trike Traction Control System software used on the subject motorcycles may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

Model 2019 Tri Glide Ultra

Safety risk

Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

Remedy

Owners of affected motorcycles will be asked to arrange service with an authorized Harley-Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will install a new software download. This service will be provided at no charge to the customer.

We strongly urge you to take your motorcycle to your dealer to have the appropriate service performed as soon as possible. Should you choose to ride your motorcycle prior to this service, we urge you to be aware of this condition.
Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details




The last paragraph is interesting to say the least......:Shrug:....
 
My dealer called me yesterday and I took mine in. Took them about 20 minutes and I was back on the road. I didn't have any problems with the bike before I took it in.
 
Just checked my VIN and mine is effected by recall. It is loaded in my trailer as we migrate south so timing I guess is good. Will contact a Florida dealer ASAP.

Thanks for posting that info. My mail gets to me as I travel but generally delayed a couple of weeks or so.
 
Well, dadgum, just punched in my VIN and it is affected also.

Wonder if the flash will make it better or worse?

I wonder if it's the fix for what I posted about over 8 months ago (if so, they're pretty slow) in this thread, post #62 https://www.triketalk.com/forum/thr...-lots-of-photos-videos-and-observations/page7

Last recall I went in to get the brake switch replaced. I'd never had a problem with it. They replaced it...a month or so later the replacement malfunctioned, and then I had to go back in. :laugh:

Kevin
 
Well, dadgum, just punched in my VIN and it is affected also.

Wonder if the flash will make it better or worse?

I wonder if it's the fix for what I posted about over 8 months ago (if so, they're pretty slow) in this thread, post #62 https://www.triketalk.com/forum/thr...-lots-of-photos-videos-and-observations/page7

Last recall I went in to get the brake switch replaced. I'd never had a problem with it. They replaced it...a month or so later the replacement malfunctioned, and then I had to go back in. :laugh:

Kevin

Kevin, I had that pushing issue once on the 20. A hard right turn over a hump, fairly hard on the brakes. Didn’t lock up but definitely got my attention. Other than that one time, no issues with braking, had the update done. Only have 3100 miles on the bike though.
 
I received the Recall Notification from HD corporate today.* Nothing from the Dealership as of yet.

*

Interesting wording...I may own a model affected...guess they don't know which ones are affected and which are not.

Even more interesting...."software may respond incorrectly to a faulty rear wheel speed signal."*

The fix is a software one.* So what it seems is that IF there is a faulty rear wheel speed signal, then the faulty software will apply brakes to only one of the rear wheels....and the software fix only changes that IF there is a faulty rear wheel speed signal, then it will not apply only one of the rear brakes.* Seems like the recall is to change the software, so that if ANOTHER part does not work right, the computer will not respond in a manner that would not be preferable.

Another way of looking at it-* The recall is fixing something so that if another part goes bad, it does not make matter worse.* If the part does not go bad (rear wheel speed sensor, and associated communication) then there is nothing wrong with the Trike.

Things get complicated with computers.* It was not that long ago that carbed bikes were king...and the only thing electronic was the ignition module.* I will say, I do not miss the points days...but while I have embraced EFI, I still prefer carbed.

Kevin
 
I got the official HD Recall Letter in the mail a couple of days ago. Not cool. I'll have to make an appointment soon. Even though I'm not riding much. Too cold here in Iowa.
 
I notice they didn't indicate the manufacture of the TC system. Don't they use a Bosche system? The gold standard for TCS. Or is it a HD system basically copied from Bosche.
 
Just got the letter in yesterday's mail. Hate to call Six Bends Harley, or Rock Star, or whatever the Ft Myers dealership is calling themselves this year for the service but they are the closest. I guess it would be hard for them to mess up a software update.
 
tractiom recall

To you who are having the b2285 code coming up can have your bcm reflashed to the newest software and it seems to stop the dtc from returning. When you go for the recall tell them they should have a notice from corprate.
 
I got my notice in the mail yesterday. I called my buddy who just got a 2019 Tri-Glide about a month after I got mine. And sure enough he got one, notice, yesterday also. We rode up to Nashville this morning and Boswells had us both out in about an hour. Gave us time to eat in the café. They got a mean Sportster burger for breakfast.

Anyway the recall list FLHTCUTG, FLRT, and FLHCUTGSE (2019-2020). I assume that's Tri-Glide, Freewheeler and the new CVO Tri-Glide.

One more thing, the Traction control operation seems backwards to me. When I read the recall notice it said if you wish to ride before having the update disable the TC. Maybe its a good thing I read it. I guess I've been riding with it on all along. So when the light is off traction control is on, when the light is on traction control is off. Whatever, seems backwards as hell to me.
 
Called Rock Star Harley (Ft Myers) to set the appointment. Great gal in service said she could squeeze me in right after lunch. It was a pleasant 10 mile run in the rain. The actual fix took about 40 minutes.

I have NEVER been in and out of a dealership that fast for any type of service related issue!
 

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