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Thread: Safety Recall 2019-2020 Trike - Traction Control

  1. #1
    100+ Posts Koolbreeze's Avatar
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    Default Safety Recall 2019-2020 Trike - Traction Control

    Check your VIN Here:

    https://www.harley-davidson.com/us/en/owners/motorcycle-maintenance/service-recalls.html

    Number: 19V843

    Recall date: Nov 25, 2019


    Last updated Nov 29, 2019

    The Trike Traction Control System software used on the subject motorcycles may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

    Model 2019 Tri Glide Ultra

    Safety risk

    Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

    Remedy

    Owners of affected motorcycles will be asked to arrange service with an authorized Harley-Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will install a new software download. This service will be provided at no charge to the customer.

    We strongly urge you to take your motorcycle to your dealer to have the appropriate service performed as soon as possible. Should you choose to ride your motorcycle prior to this service, we urge you to be aware of this condition. Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details


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    Quote Originally Posted by Koolbreeze View Post
    Check your VIN Here:

    https://www.harley-davidson.com/us/en/owners/motorcycle-maintenance/service-recalls.html

    Number: 19V843

    Recall date: Nov 25, 2019


    Last updated Nov 29, 2019

    The Trike Traction Control System software used on the subject motorcycles may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

    Model 2019 Tri Glide Ultra

    Safety risk

    Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

    Remedy

    Owners of affected motorcycles will be asked to arrange service with an authorized Harley-Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will install a new software download. This service will be provided at no charge to the customer.

    We strongly urge you to take your motorcycle to your dealer to have the appropriate service performed as soon as possible. Should you choose to ride your motorcycle prior to this service, we urge you to be aware of this condition.
    Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details



    The last paragraph is interesting to say the least..........
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  3. #3
    100+ Posts Koolbreeze's Avatar
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    Quote Originally Posted by rhino 2 View Post
    The last paragraph is interesting to say the least..........
    Yeah, probably some intern doing cut and paste from a previous recall. I think it is a generic statement on all the HD recalls if someone does not get them accomplished and their warranty expires.

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    My dealer called me yesterday and I took mine in. Took them about 20 minutes and I was back on the road. I didn't have any problems with the bike before I took it in.

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    600+ Posts ISP-FL's Avatar
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    Just checked my VIN and mine is effected by recall. It is loaded in my trailer as we migrate south so timing I guess is good. Will contact a Florida dealer ASAP.

    Thanks for posting that info. My mail gets to me as I travel but generally delayed a couple of weeks or so.
    Current: 2019 Trike (custom 130ci T-Man kit with Darkhorse bottom end)

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    Well, dadgum, just punched in my VIN and it is affected also.

    Wonder if the flash will make it better or worse?

    I wonder if it's the fix for what I posted about over 8 months ago (if so, they're pretty slow) in this thread, post #62 https://www.triketalk.com/forum/thre...rvations/page7

    Last recall I went in to get the brake switch replaced. I'd never had a problem with it. They replaced it...a month or so later the replacement malfunctioned, and then I had to go back in.

    Kevin
    www.DKCustom.com
    Call: 662-252-8828 Text: 662-420-4891
    Email: Support@DKCustomProducts.com


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    200+ Posts Wmitz's Avatar
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    Quote Originally Posted by DK Custom Products View Post
    Well, dadgum, just punched in my VIN and it is affected also.

    Wonder if the flash will make it better or worse?

    I wonder if it's the fix for what I posted about over 8 months ago (if so, they're pretty slow) in this thread, post #62 https://www.triketalk.com/forum/thre...rvations/page7

    Last recall I went in to get the brake switch replaced. I'd never had a problem with it. They replaced it...a month or so later the replacement malfunctioned, and then I had to go back in.

    Kevin
    Kevin, I had that pushing issue once on the 20. A hard right turn over a hump, fairly hard on the brakes. Didn’t lock up but definitely got my attention. Other than that one time, no issues with braking, had the update done. Only have 3100 miles on the bike though.

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    50+ Posts ole_phart's Avatar
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    I got a letter from HD about it today ('19 Freewheeler). In it they recommend disabling traction control before each ride until the recall service is complete.
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    My thoughts, Harley is in too much rush to market

    R&D needs more time
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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    Quote Originally Posted by Jack Klarich View Post
    My thoughts, Harley is in too much rush to market

    R&D needs more time
    Isn't it the buyer's responsibly to the do the free R&D..............
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    I received the Recall Notification from HD corporate today.* Nothing from the Dealership as of yet.

    *

    Interesting wording...I may own a model affected...guess they don't know which ones are affected and which are not.

    Even more interesting...."software may respond incorrectly to a faulty rear wheel speed signal."*

    The fix is a software one.* So what it seems is that IF there is a faulty rear wheel speed signal, then the faulty software will apply brakes to only one of the rear wheels....and the software fix only changes that IF there is a faulty rear wheel speed signal, then it will not apply only one of the rear brakes.* Seems like the recall is to change the software, so that if ANOTHER part does not work right, the computer will not respond in a manner that would not be preferable.

    Another way of looking at it-* The recall is fixing something so that if another part goes bad, it does not make matter worse.* If the part does not go bad (rear wheel speed sensor, and associated communication) then there is nothing wrong with the Trike.

    Things get complicated with computers.* It was not that long ago that carbed bikes were king...and the only thing electronic was the ignition module.* I will say, I do not miss the points days...but while I have embraced EFI, I still prefer carbed.

    Kevin
    www.DKCustom.com
    Call: 662-252-8828 Text: 662-420-4891
    Email: Support@DKCustomProducts.com


  13. #12
    50+ Posts ole_phart's Avatar
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    Quote Originally Posted by DK Custom Products View Post
    I will say, I do not miss the points days...but while I have embraced EFI, I still prefer carbed.

    Kevin
    CWO3 U.S. Army Retired
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    ’01 XL1200C, ‘01 FXSTD, ‘02 FLHR, ‘03 FXDL (wife’s), '18 FXLR all sold
    2019 FLRT Freewheeler Bonneville Salt Pearl

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    I got the official HD Recall Letter in the mail a couple of days ago. Not cool. I'll have to make an appointment soon. Even though I'm not riding much. Too cold here in Iowa.
    2022 Tri-Glide Black.

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    I notice they didn't indicate the manufacture of the TC system. Don't they use a Bosche system? The gold standard for TCS. Or is it a HD system basically copied from Bosche.
    The only reason some people are still alive is it's illegal to shoot them.
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    Just got the letter in yesterday's mail. Hate to call Six Bends Harley, or Rock Star, or whatever the Ft Myers dealership is calling themselves this year for the service but they are the closest. I guess it would be hard for them to mess up a software update.
    Current: 2019 Trike (custom 130ci T-Man kit with Darkhorse bottom end)

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    Default tractiom recall

    To you who are having the b2285 code coming up can have your bcm reflashed to the newest software and it seems to stop the dtc from returning. When you go for the recall tell them they should have a notice from corprate.

  19. #17
    100+ Posts MontgomeryLittle's Avatar
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    I got my notice in the mail yesterday. I called my buddy who just got a 2019 Tri-Glide about a month after I got mine. And sure enough he got one, notice, yesterday also. We rode up to Nashville this morning and Boswells had us both out in about an hour. Gave us time to eat in the café. They got a mean Sportster burger for breakfast.

    Anyway the recall list FLHTCUTG, FLRT, and FLHCUTGSE (2019-2020). I assume that's Tri-Glide, Freewheeler and the new CVO Tri-Glide.

    One more thing, the Traction control operation seems backwards to me. When I read the recall notice it said if you wish to ride before having the update disable the TC. Maybe its a good thing I read it. I guess I've been riding with it on all along. So when the light is off traction control is on, when the light is on traction control is off. Whatever, seems backwards as hell to me.
    [SIGPIC][/SIGPIC]

  20. #18
    600+ Posts ISP-FL's Avatar
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    Called Rock Star Harley (Ft Myers) to set the appointment. Great gal in service said she could squeeze me in right after lunch. It was a pleasant 10 mile run in the rain. The actual fix took about 40 minutes.

    I have NEVER been in and out of a dealership that fast for any type of service related issue!
    Current: 2019 Trike (custom 130ci T-Man kit with Darkhorse bottom end)

  21. #19
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    Quote Originally Posted by ole_phart View Post
    This is why when looking for a older two wheeler for riding to work and such,it took me about 3 months to find the right one.

  22. #20
    80+ Posts Jd1a's Avatar
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    Had my 2019 in yesterday, about an hour total.

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