I'm new here and new to a Champion trike kit on a 2016 Indian Chief. I purchased the kit with the electric reverse option and have a major problem with it. I had used reverse a couple of times without incident but the last time it wouldn't stop after taking my finger off the actuator button. I couldn't stop it, ended up backing into a speed rack which stopped my backward movement. I had to get off, remove the seat and disconnect the battery to end this scary incident.
Smoke poured out from under the body the whole time I was disconnecting the battery. It pretty much fried the electric motor which I've since removed. I've been trying to contact them since the week before Christmas; never any live person answering the phone. I get a recording to leave a message which I have on the numerous times I've tried calling. I also left email messages via their web site and like the phone messages, no response at all. Are these people out of business?
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