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Thread: Oil Migration and Harley warranty

  1. #1
    850+ Posts Rmitchell55's Avatar
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    Default Oil Migration and Harley warranty

    Last Saturday went out for a ride and did about 270 miles. Checked the oil in my trike and engine was fine, tranny was just touching the bottom of the full mark. This was on a cold engine. Came home parked the trike in the garage, yesterday I go out to check the oil because I was going out to day, engine fine tranny doesn't show on the dipstick.

    Go to my dealer and talked to service writers, was told to bring it in and we will check it. This morning I loaded it on my trailer and hauled it to the dealer and service writer say I'll call Harley and we will put the primary vent in. They had the kits on hand. About an hour and half later got a call from the dealer and was told Harley would not cover installing the vent kit.

    My bike had been flagged by another dealership that I had been to about 6 months after I bought my trike. I had installed the power vision tuner and Harley had cancelled my warranty. Was told today that the extended warranty WILL NOT cover the installation of the vent kit. So I bought the vent kit for $52 and change and I will be installing it next week. The dealership wanted $366 and change for the complete installation.
    Ray
    2017 Harley Triglide
    Tijuana Border

  2. #2
    150+ Posts Colleydog's Avatar
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    Default

    That’s bullshit, they look for any reason to cancel and not pay, just pisses me off, excuse my language
    2018 115 anniversary Tri glide, 2 +2 narrow sweepers, DK comfort lift, DK tour pack relocation kit, pro action shocks, power vision, fuel moto air cleaner, s and s mufflers

  3. #3
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    Default ME TOO.

    Quote Originally Posted by Colleydog View Post
    That’s bullshit, they look for any reason to cancel and not pay, just pisses me off, excuse my language
    LMAO: I resemble that remark! But nothing HD does now really surprises me. Just another example of "depends on the dealer". However I suppose that once any dealer puts you in the big HD computer in Milwaukee you are doomed as far as warranty work goes.

    I wonder if the extended warranty he said wouldn't cover it was the HD extended or from another ESP company?

    Rmitchell55, DK (Kevin) has a video showing their install of the vent on his trike.

    16 TGU Mysterious Red / Velocity Red. FM Ceramic Head pipe and FM E-Series tunable exhaust. PV Target Tune-AT WB Tuner. DK Outlaw 606 AC with EBS, Ward’s FCS fans. DK Custom Oil filter/Cooler relocation kit, Comfort Lift and 14 inch shocks. DK tank lift, wind deflectors, floorboard extenders, and tour pak relocator. Chrome TGU wheels. Bad Ass Lights tail lights. Lighted controls and Krome Works 2+2 narrow handle bars.

  4. #4
    5000+ Posts MDO's Avatar
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    Default

    A quality dealer would have taken care of it. Sorry to hear about your trouble.
    2017 Harley Davidson Freewheeler (107 cu.in. vivid black).

  5. #5
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    Default

    The last time i had my trike in for this issue the dealer said the factory would not ok the vent kit because there was a discrepency in the amount of oil in the primary and transmission.Then to add insult to injury i had to pay to have the two fluids drained,measured then topped off.I have owned only HD since 1990 and its sad to see where the company has ended up.

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  7. #6
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    Quote Originally Posted by Mykneesbehurtin View Post
    The last time i had my trike in for this issue the dealer said the factory would not ok the vent kit because there was a discrepency in the amount of oil in the primary and transmission.Then to add insult to injury i had to pay to have the two fluids drained,measured then topped off.I have owned only HD since 1990 and its sad to see where the company has ended up.
    Which dealer in the area ,are you dealing with ?? I remember you have several posts about this ,am surprised they have not fixed this issue for you
    2020 TriGlide Tahitian Teal aka (Hawaiian Hussy). Avon frt & Comfortred rear tires. ProAction frt & rear susp. RZ seat. DK floorboard extension & rear axle retainer kit with EBS, HD pull -back bars. Custom Dynamics front turn signals & Vent grill. All ,HD "Edge Cut " accessories.

  8. #7
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    Quote Originally Posted by PosseRider View Post
    Which dealer in the area ,are you dealing with ?? I remember you have several posts about this ,am surprised they have not fixed this issue for you
    The one in Xenia.

  9. #8
    150+ Posts GTK's Avatar
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    Default

    Sorry too hear your factory warranty got flagged. Anybody who purchased a 2017 thru 2020 knows about the chance of a dealer flagging a vin number for add one like a non factory tuner. I also can understand why your extended warranty won't cover a service bulletin. Only good thing for you is kit is cheap,if you don't include price of quart of trans fluid, and easy to install.

  10. #9
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    IMO, this is a design flaw and should be covered

    HD knew this would be a problem but rolled the dice

    This problem started as early as 2014 and continued til MY2019 when the factory decided to ship late MY 2019 with the vents
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  11. #10
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    Quote Originally Posted by Mykneesbehurtin View Post
    The one in Xenia.
    O yeah. Everything changed when D&D bought in. Last bike I bought from them was a 12. Had a bunch of stuff changed (I paid extra for the parts ) SM tried to keep the take-offs. I raised hell with Sales Manager & they finally gave back to me. Told them if they wanted to keep take offs, pay for the parts I bought extra. Last bike I ever bought from them. Have bought 4 more new since then & never a bad deal.
    2020 TriGlide Tahitian Teal aka (Hawaiian Hussy). Avon frt & Comfortred rear tires. ProAction frt & rear susp. RZ seat. DK floorboard extension & rear axle retainer kit with EBS, HD pull -back bars. Custom Dynamics front turn signals & Vent grill. All ,HD "Edge Cut " accessories.

  12. #11
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    Default Question for Jack

    Quote Originally Posted by Jack Klarich View Post
    IMO, this is a design flaw and should be covered

    HD knew this would be a problem but rolled the dice

    This problem started as early as 2014 and continued til MY2019 when the factory decided to ship late MY 2019 with the vents


    Jack, I, like everybody else, have read a bunch of post that have been made about this problem. Of course it became more of a problem starting with the M8 motors. I am just curious about what engine and models were thought to have this problem with the 14-16 year HD bikes. Was it a problem with wet heads or just random with all the 14-16 TC's?
    16 TGU Mysterious Red / Velocity Red. FM Ceramic Head pipe and FM E-Series tunable exhaust. PV Target Tune-AT WB Tuner. DK Outlaw 606 AC with EBS, Ward’s FCS fans. DK Custom Oil filter/Cooler relocation kit, Comfort Lift and 14 inch shocks. DK tank lift, wind deflectors, floorboard extenders, and tour pak relocator. Chrome TGU wheels. Bad Ass Lights tail lights. Lighted controls and Krome Works 2+2 narrow handle bars.

  13. #12
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    Quote Originally Posted by MDF48 View Post


    Jack, I, like everybody else, have read a bunch of post that have been made about this problem. Of course it became more of a problem starting with the M8 motors. I am just curious about what engine and models were thought to have this problem with the 14-16 year HD bikes. Was it a problem with wet heads or just random with all the 14-16 TC's?
    It is random, BUT confined to hydraulic clutch models starting with MY 14 and up
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  14. #13
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    Default

    Quote Originally Posted by Rmitchell55 View Post
    Last Saturday went out for a ride and did about 270 miles. Checked the oil in my trike and engine was fine, tranny was just touching the bottom of the full mark. This was on a cold engine. Came home parked the trike in the garage, yesterday I go out to check the oil because I was going out to day, engine fine tranny doesn't show on the dipstick. Go to my dealer and talked to service writers, was told to bring it in and we will check it. This morning I loaded it on my trailer and hauled it to the dealer and service writer say I'll call Harley and we will put the primary vent in. They had the kits on hand. About an hour and half later got a call from the dealer and was told Harley would not cover installing the vent kit. My bike had been flagged by another dealership that I had been to about 6 months after I bought my trike. I had install the power vision tuner and Harley had cancelled my warranty. Was told today that the extended warranty WILL NOT cover the installation of the vent kit. So I bought the vent kit for $52 and change and I will be installing it next week. The dealership wanted $366 and change for the complete installation.
    Ray, that sucks about the HD/EPA warranty deal. Time to cancel that useless extended warranty and get one that will cover your trike, even with all the parts you want to put on it. Check with Jim Palmer at MotorcycleAgent.com You can see a write up on the warranty in this thread-

    https://www.triketalk.com/forum/thre...-Black-Listing

    Fortunately the install of the primary vent is fairly straight-forward (see video) and it works.

    Kevin
    www.DKCustom.com
    Call: 662-252-8828 Text: 662-420-4891
    Email: Support@DKCustomProducts.com


  15. #14
    100+ Posts rcappie's Avatar
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    Default

    Hey Guys, does anyone know the build dates when

    they started putting vent kits in the 2019 tri glides?

    Just bought used in dec. and po bought it in Feb of 2019

    Thanks

  16. #15
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    Quote Originally Posted by rcappie View Post
    Hey Guys, does anyone know the build dates when

    they started putting vent kits in the 2019 tri glides?

    Just bought used in dec. and po bought it in Feb of 2019

    Thanks
    Late May MY 19 builds were shipped with the vent kit
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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  18. #16
    100+ Posts rcappie's Avatar
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    Quote Originally Posted by Jack Klarich View Post
    Late May MY 19 builds were shipped with the vent kit
    Thanks Jack, I don't think that will give

    me any piece of mind.First owners bought

    the bike in feb. 2019. Will have to look.

    Thanks

  19. #17
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    Quote Originally Posted by rcappie View Post
    Thanks Jack, I don't think that will give

    me any piece of mind.First owners bought

    the bike in feb. 2019. Will have to look.

    Thanks
    That should still be under factory 2 year warranty, if you are having the migration issue get it documented @ your dealer

    There really seems to be NO pattern to which bikes/ trikes will transfer, I think this is very odd. My 15 nor my 17 Freewheelers do not transfer. Now I probably jinxed myself
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  20. #18
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    Default

    I feel so blessed when I read some of these comments.

    I bought a used 2015 TG with 158 miles from a Honda dealer. I didn't buy the extended warranty and did most of the maintenance myself since then. I have had friends tell me about the dealership horrors they have encountered. The only problem I have had to pay for was to have my reverse motor rebuilt at the HD dealer in Lafayette, Indiana. The local HD shops wanted $1700 for a new motor and more for the labor. The Lafayette dealer did it for just over $500 including labor.

    I have had 2 new front tires that the local Southside Harley shop put on and that has been it. I do my own oil changes, switched out my battery with a Battery Plus battery, changed my front brakes, and changed my radiator fluid. My TG has always fired up, always ran great, always been dependable.

    I guess God was just looking out for me since I really was such a fool about motorcycles. He made sure I got a good one!

  21. #19
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    Quote Originally Posted by PosseRider View Post
    O yeah. Everything changed when D&D bought in. Last bike I bought from them was a 12. Had a bunch of stuff changed (I paid extra for the parts ) SM tried to keep the take-offs. I raised hell with Sales Manager & they finally gave back to me. Told them if they wanted to keep take offs, pay for the parts I bought extra. Last bike I ever bought from them. Have bought 4 more new since then & never a bad deal.
    I like the Techs there and the current SM is a straight up guy,they never want to give me enough for trade in or i would have bought from them,my last three bikes came from Piqua,including my current bike.

  22. #20
    100+ Posts rcappie's Avatar
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    Quote Originally Posted by Jack Klarich View Post
    That should still be under factory 2 year warranty, if you are having the migration issue get it documented @ your dealer

    There really seems to be NO pattern to which bikes/ trikes will transfer, I think this is very odd. My 15 nor my 17 Freewheelers do not transfer. Now I probably jinxed myself
    I have not put a mile on this bike yet. But nervous about this problem. This bike only has

    20060 miles on it. ask sales rep who was really great by the way, said when the PO had it

    in for 1000 miles oil change nothing was noted. Question him about it and had all recalls

    and updates done. Maybe it will not happen. Most thing I've read said it happens within the first oil change? Will wait and see. Thanks for the info.

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