Originally Posted by
rayg5102
I got an email from HD today, and I qoute:
"Harley-Davidson is discontinuing the H-D™ Connect Service on 2020 Touring, Trike, and CVO™ bike models, which was included with your recent purchase of your Harley-Davidson® motorcycle. H-D Connect will be deactivated for all 2020 Touring, Trike, and CVO™ bike model users on August 31, 2020.
2020 LiveWire® customers will continue to receive the H-D™ Connect Service. This service will also be extended as a FREE service"
they will be refunding anyone who paid for the year for any additional years.
Guess it's just one of a list of things HD will be getting rid of slowly but surely.
I just finally got it installed on my 2020. Took them 2 months to get it up and running for some strange reason. Never really got a chance to try it out other than to see my security was turned on and what location my bike was last parked at..
If I recall, Indian is offering a service just like this on their new bikes. Bet they don't cancel on people.
After receiving an email giving me notice from Harley that they are discontinuing hd connect as of end of July 2020. I decided to call and complain. It is nice as it give constant location of bike and notification if anyone moves it. also so give mileage, amount of fuel. When I called they said they were discontinuing because they only have a 15% participation rate when they expected 90%. I said that is part of the bike I purchased 2020 Triglide and was unhappy they were taking it away. They expressed their dissatisfaction with my calling, said sorry and would send me a $300 dollar gift card. I told them they could find my name on a class action lawsuit that would surely be forth coming.