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Thread: Dealer issues

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    Default Dealer issues

    Has anyone had your goldwing dealer refuse to work on your bike after having ROADSMITH kit installed? My dealer said they will not work on trikes and questioned if the warranty would cover the work. It's a 2018 tour and reverse would not engage. They finally repaired it but it was not a situation I wat to deal with again. They adjusted the cable (5hrs) not experienced on this generation.

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    Quote Originally Posted by DBLEBOGGIE View Post
    Has anyone had your goldwing dealer refuse to work on your bike after having ROADSMITH kit installed? My dealer said they will not work on trikes and questioned if the warranty would cover the work. It's a 2018 tour and reverse would not ingauge. They finally repaired it but it was not a situation I wat to deal with again. They adjusted the cable (5hrs) not experienced on this generation.
    Buch......Welcome to Trike-Talk........About the dealers I've heard that some dealers [Honda] won't work on them,While Others will only work on the Goldwing/Bike part......Who installed the kit...??
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    The factory Honda dealers around here won't work on any bike that is more than 10 years old regardless of model, trike, or not. Fortunately there are lots of good independent shops. I have found the independents to be more knowledgeable and less expensive than the factory guys..... Jim
    2008 Honda GL1800/California Sidecar Trike
    Semper Fi

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    Butch there are a lot of dealers that take that position. there are others that do not mind. It's their call because Honda does not support the trike mods. See if there is a Honda dealer around you that is a little more on board with trikes.
    Stallion #406 // 2013 Tri-Glide

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    I was once told by a local dealer that they don't work on any bike after a certain age. We had a lively discussion about Honda building throw away bike and that any Harley dealer will work on any year Harley no matter what.

    Then he tells me that this isn't a debate. Basically go away we ain't working on the bike.

    I called Honda America at the time and pissed and moaned as loud and as long as I could. I asked if Honda made throw away motorcycle because they dealers wouldn't work on them. That sparked another round of pissing and moaning.

    Honda America called the dealer and fought with them for awhile. after about two days I got a call from the dealer and they said they had a local guy that worked on older bikes and that I could take it there. I told him he could shove it and that was the last time I would ever do business with them or buy another Honda based on this whole go around with getting them to work on their own product.

    Well I was a raving lunatic at the time and I meant it. I never did do business with that dealer ever again.

    But I did recently buy a trike.

    I just could not get over their shitty attitude about working on their own product. After reading some of the horror stories about the quality of the Honda mechanics I am glad to never have had done any business with them at that time.
    Respect
    Bubber

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    Quote Originally Posted by tourman View Post
    Wow- Sounds like You have a lot of anger inside of you -- And You don't need to swear in your postings either
    wow is right..... u r offended by "shitty"? lol

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    Quote Originally Posted by Bubber View Post
    I was once told by a local dealer that they don't work on any bike after a certain age. We had a lively discussion about Honda building throw away bike and that any Harley dealer will work on any year Harley no matter what.

    Then he tells me that this isn't a debate. Basically go away we ain't working on the bike.

    I called Honda America at the time and pissed and moaned as loud and as long as I could. I asked if Honda made throw away motorcycle because they dealers wouldn't work on them. That sparked another round of pissing and moaning.

    Honda America called the dealer and fought with them for awhile. after about two days I got a call from the dealer and they said they had a local guy that worked on older bikes and that I could take it there. I told him he could shove it and that was the last time I would ever do business with them or buy another Honda based on this whole go around with getting them to work on their own product.

    Well I was a raving lunatic at the time and I meant it. I never did do business with that dealer ever again.

    But I did recently buy a trike.

    I just could not get over their shitty attitude about working on their own product. After reading some of the horror stories about the quality of the Honda mechanics I am glad to never have had done any business with them at that time.
    "any Harley dealer will work on any year Harley no matter what."

    absolutely not true!!

    "after about two days I got a call from the dealer and they said they had a local guy that worked on older bikes and that I could take it there."

    if you needed work done why would you not take it to the local guy?

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    I believe that the dealership was actually being nice (honest)of them to offer you another mechanic's name to service your trike...

    I stopped using my nearest dealership, when they charged me $100.00 to replace a right low beam bulb (I purchased two brand new bikes from them)

    I got lucky cause my wife hands r small, so she can just reach in there and replace that bulb w/o any problems... (I got big hands) so when my second bulb blew, in she went ~n~ replaced it w/any difficulties', after U tube'n it on her I pad...

    Ronnie

    11/14/22

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    Quote Originally Posted by Burnerboy View Post
    I believe that the dealership was actually being nice (honest)of them to offer you another mechanic's name to service your trike...

    I stopped using my nearest dealership, when they charged me $100.00 to replace a right low beam bulb (I purchased two brand new bikes from them)

    I got lucky cause my wife hands r small, so she can just reach in there and replace that bulb w/o any problems... (I got big hands) so when my second bulb blew, in she went ~n~ replaced it w/any difficulties', after U tube'n it on her I pad...

    Ronnie
    When a customer of mine would say why did you charge me so much for such a simple job.....I would respond with ..You pay me for what i know and not only for the job ...
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    Quote Originally Posted by DBLEBOGGIE View Post
    Has anyone had your goldwing dealer refuse to work on your bike after having ROADSMITH kit installed? My dealer said they will not work on trikes and questioned if the warranty would cover the work. It's a 2018 tour and reverse would not engage. They finally repaired it but it was not a situation I wat to deal with again. They adjusted the cable (5hrs) not experienced on this generation.
    5 hours labor to adjust the reverse cable? This is a 15 min job.

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