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Thread: Clear coat issue

  1. #1
    90+ Posts kwkride's Avatar
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    Default Clear coat issue

    A couple of weeks after buying my new Freewheeler, the dealer installed the protective film kit. It was wrinkled on the edges of the fenders and they offered to redo it.

    They called me little while ago to let me know there was an issue. While removing the protective film from the right rear fender, it peeled some of the clear coat off of the paint.

    They are sending pictures to Harley to try and get the issue warrantied. I'm waiting to hear what the solution will be, but either way, it will be a while before I see my Freewheeler again.
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  2. #2
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    Default

    This is not good.
    My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style. – Maya Angelou

  3. #3
    90+ Posts kwkride's Avatar
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    Default

    Well, I heard back from the dealer. Harley will be sending them a new fender to put on. They want this one back so they can inspect what went wrong with the clear coat. It will all work out in the end, but I don't know how soon I'll get it back. I would expect that I won't have it back this year.

    Luckily I still have my FJR1300 to ride.
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  4. #4
    13000+ Posts FuzzyWuzHe's Avatar
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    Default

    If your color is still in production, you will probably see it back in a couple weeks .... if not plan on 6-8 weeks for the painted part.

  5. #5
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    Quote Originally Posted by FuzzyWuzHe View Post
    If your color is still in production, you will probably see it back in a couple weeks .... if not plan on 6-8 weeks for the painted part.
    Maybe you could ride it until your fender comes in and then swap it out.

  6. #6
    90+ Posts kwkride's Avatar
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    The color is still in production, it’s a 2020 model.

    Harley doesn’t want me to ride it. They want the fender in its current condition.

    The first replacement fender took about 4 weeks.

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    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  7. #7
    150+ Posts GTK's Avatar
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    Default

    Hope you don't have to remove any other film on bike because you might have the same problem. Some film manufacturers including 3M advise removing film could cause paint damage especially if not done properly. Glad to see HD is taking care of problem.

  8. #8
    90+ Posts kwkride's Avatar
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    I’m glad that they’re taking care of it too.

    I’m beginning to wonder if the protective film is worth the trouble.
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  9. #9
    90+ Posts kwkride's Avatar
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    Still waiting for the new fender . . . .

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    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  10. #10
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    Quote Originally Posted by kwkride View Post
    I’m glad that they’re taking care of it too.

    I’m beginning to wonder if the protective film is worth the trouble.
    My sentiments also....!.....
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  11. #11
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    Default

    Quote Originally Posted by kwkride View Post
    Still waiting for the new fender . . . .

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    That sucks, I waited 16 weeks for a rear fender and gas tank for my 07 Streetbob
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  12. #12
    90+ Posts kwkride's Avatar
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    I got a call from the dealership. Mi bike is ready to go!

    They will deliver it on Monday (It's very windy and snowing right now)
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  13. #13
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    Quote Originally Posted by kwkride View Post
    I got a call from the dealership. Mi bike is ready to go!

    They will deliver it on Monday (It's very windy and snowing right now)
    .......
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  14. #14
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    Thanks for the update.
    My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style. – Maya Angelou

  15. #15
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    Thanks for the update Jim.
    2021 CVO TriGlide - Sunset Orange & Black

    Life's journey is not to arrive at the grave in a well-preserved body, but to skid in sideways, totally worn out, shouting...Holy Sh!t What a ride!

  16. #16
    90+ Posts kwkride's Avatar
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    And for those that are wondering . . . .Yes, it is finally back in the garage! Now they're calling for 3-6" of snow tomorrow. But it's still nice to have it back in the garage!

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    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  17. #17
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    Good to see got ur Trike back

    Did HD return ur old fender to The MOCO?
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  18. #18
    2000+ Posts Burnerboy's Avatar
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    That is one pretty bike (color) u got there...........

    Ronnie

  19. #19
    90+ Posts kwkride's Avatar
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    Quote Originally Posted by Jack Klarich View Post
    Good to see got ur Trike back

    Did HD return ur old fender to The MOCO?
    Yes they did.
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

  20. #20
    90+ Posts kwkride's Avatar
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    Quote Originally Posted by Burnerboy View Post
    That is one pretty bike (color) u got there...........

    Ronnie
    Thank you! I've had a lot of compliments on the color.
    Jim
    MSF 27339
    2020 Freewheeler , 2005 FJR 1300

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