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Thread: What the heck?

  1. #1
    150+ Posts RareSS's Avatar
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    Default What the heck?

    Rant:

    I am reading about all of these newly bought TriGlides and I am still waiting! I talk to my dealer and said they will get a notice of it being shipped. Not a word! They look it up in their system and it shows my trike as being built with my name on it, but no other info. You look online and you see other dealerships with them ‘on the floor’! This is ridiculous!
    Texas; 254 counties and I have ridden through them all! Got my pin from my Congress Lady congratulating me on completing my journey.

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    At least you’ve got a new one in the works. It will be worth the wait.

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    Quote Originally Posted by RareSS View Post
    Rant:

    I am reading about all of these newly bought TriGlides and I am still waiting! I talk to my dealer and said they will get a notice of it being shipped. Not a word! They look it up in their system and it shows my trike as being built with my name on it, but no other info. You look online and you see other dealerships with them ‘on the floor’! This is ridiculous!
    Went through the same with my 20. Dealer finally called the factory & said LOOK. I have this bike SOLD , (for over 6weeks) we need to have one. Got it the next week.

    Best of luck.
    2020 TriGlide Tahitian Teal aka (Hawaiian Hussy). Avon frt & Comfortred rear tires. ProAction frt & rear susp. RZ seat. DK floorboard extension & rear axle retainer kit with EBS, HD pull -back bars. Custom Dynamics front turn signals & Vent grill. All ,HD "Edge Cut " accessories.

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    Quote Originally Posted by RareSS View Post
    Rant:

    I am reading about all of these newly bought TriGlides and I am still waiting! I talk to my dealer and said they will get a notice of it being shipped. Not a word! They look it up in their system and it shows my trike as being built with my name on it, but no other info. You look online and you see other dealerships with them ‘on the floor’! This is ridiculous!
    The 3 Harley dealers that I’ve been in lately only had used Tri-Glides on the showroom floor.. just because online it say’s we have one doesn’t make it so when you walk in the door…IE: You should have been here last week we had two of them..��..Sold them both….Would you like get on the list for the next one coming in ��..
    Last edited by rhino 2; 02-08-2022 at 08:21 PM.
    Sometimes a Cigar is Just a Cigar.....
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    When we went to get mine the dealer did not have any on the floor at either of their locations.

    The sales manager checked and there was one ready to ship from the factory to their location.

    While we were doing the paperwork another couple came in asking for the same bike I was in the process of purchasing, right down to the same color.

    It came in two weeks later.

  6. DKCustoms postbit
  7. #6
    150+ Posts RareSS's Avatar
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    Got word today that my Tri Glide is “in shipment”! Finally! I am hoping they don’t send it through Canada, before it gets here!
    Texas; 254 counties and I have ridden through them all! Got my pin from my Congress Lady congratulating me on completing my journey.

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    I was just going to post, that at least it's in the winter time and snow is on the ground(12* cold here) but then I noticed you were from Texas..[warm]. (you're lucky) so I'll now totally feel your pain waiting... It would be like me waiting all summer for my bike to arrive.....

  9. #8
    150+ Posts RareSS's Avatar
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    Update: Nothing, nada, nil, and no! ‘Still in transit’ is all the rep will say! Said it needed a part, they got one, installed it, and it is ‘in transit now’! We have been told the same story by the rep at three different times! I called Harley directly and filed a report on it. They took all the info and said they would look into it. The lady calls me back and said they had the wrong dealer on the paperwork. How can that be when the trike was ordered by the dealer in October? My opinion? Somebody needs to be removed from their position and placed in the janitorial department and learn how to clean up messes instead of ignoring them. If I hadn’t given my word to my local dealer, I would have walked away from getting a trike. I still have my Street Glide.

    Off my soapbox.
    Texas; 254 counties and I have ridden through them all! Got my pin from my Congress Lady congratulating me on completing my journey.

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    Bummer!!

    Can you find the same model trike actually on a dealer’s showroom floor? If so..maybe get your dealer to drop the original and secure the actual trike… then YOU go get it?

    I wouldn't trust a shipping service now… On another forum I saw a guy go through a disaster trying to get a used vehicle shipped to him from a private owner. They picked it up in a couple of days of having been called. They were giving all kinds of excuses as to its whereabouts and lack of delivery… the buyer finally got it after 3 months … delivery was promised in 2 weeks by the shipping company…
    New course heading Mr. Sulu: ...2nd star to the right and straight on til morning...!!

    Scooter and Sassi....2 furrever.

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    When i put my name on a Honda Side by Side it took over 9 months for one to come in...

    I still had my Rhino so i wasn't in any a hurry...When it finely came in (Two weeks ago] it was a 2022 instead of a 2021....But the dealer did kept the 2021 price ...

    Ordering vechiles now days is a Crapshoot.....
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  12. #11
    150+ Posts RareSS's Avatar
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    Quote Originally Posted by paws View Post
    Bummer!!

    Can you find the same model trike actually on a dealer’s showroom floor? If so..maybe get your dealer to drop the original and secure the actual trike… then YOU go get it?

    I wouldn't trust a shipping service now… On another forum I saw a guy go through a disaster trying to get a used vehicle shipped to him from a private owner. They picked it up in a couple of days of having been called. They were giving all kinds of excuses as to its whereabouts and lack of delivery… the buyer finally got it after 3 months … delivery was promised in 2 weeks by the shipping company…
    Paws,

    I would go for the same trike from another dealer dropped to me, but Harley wants to find out what the problem is and if the trike was missing a part, then how did an identical completed trike wind up on another dealer’s floor plan and was not listed as sold. My dealer keeps going in Harley’s data base and looking for it. It is listed, has my name on it, shows the down payment, but it is not in his inventory. Being my dealer’s name was not correct on the paperwork the lady had, I am betting they shipped it to another dealer and they may have sold it, not knowing. I hope that I get the truth about it on what really happened to it.
    Texas; 254 counties and I have ridden through them all! Got my pin from my Congress Lady congratulating me on completing my journey.

  13. #12
    150+ Posts RareSS's Avatar
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    Quote Originally Posted by rhino 2 View Post
    When i put my name on a Honda Side by Side it took over 9 months for one to come in...

    I still had my Rhino so i wasn't in any a hurry...When it finely came in (Two weeks ago] it was a 2022 instead of a 2021....But the dealer did kept the 2021 price ...

    Ordering vechiles now days is a Crapshoot.....
    Rhino 2,

    This trike had an assigned shipping date of January 27, 2022.

    I really don’t to wait until the 2023 models come out! LOL
    Texas; 254 counties and I have ridden through them all! Got my pin from my Congress Lady congratulating me on completing my journey.

  14. #13
    450+ Posts Halfnormal's Avatar
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    I am sure the dealership will give you a free T-shirt for your inconvenience!
    Don't SEEK attention, PAY attention!
    "Great spirits have always encountered violent opposition from mediocre minds." Albert Einstein.
    2015 Harley Tri Glide

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    Quote Originally Posted by Halfnormal View Post
    I am sure the dealership will give you a free T-shirt for your inconvenience!
    Free, T-Shirt...?...When i bought my T-Shirt they charged me 36 thousand $ for it......

    But being the nice guys that they are' They did trow in the Trike for free...
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

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    Quote Originally Posted by RareSS View Post
    Paws,

    I would go for the same trike from another dealer dropped to me, but Harley wants to find out what the problem is and if the trike was missing a part, then how did an identical completed trike wind up on another dealer’s floor plan and was not listed as sold. My dealer keeps going in Harley’s data base and looking for it. It is listed, has my name on it, shows the down payment, but it is not in his inventory. Being my dealer’s name was not correct on the paperwork the lady had, I am betting they shipped it to another dealer and they may have sold it, not knowing. I hope that I get the truth about it on what really happened to it.
    Just wondering… could Harley not trace the VIN number from the original paperwork initiated by your dealer.. then trace that VIN number to wherever it went? The VIN number would have to show up in whatever dealer it went to.. yes, there are LOTS of dealers… it might take someone at Harley longer to do this than shrugging their shoulders over it. GOT to be a real papertrail like that…. Dang! I would start finding a bike on my own then shove it down their throat to make it happen. Keep us informed.. always hate to see a fellow rider go through garbage like this.
    New course heading Mr. Sulu: ...2nd star to the right and straight on til morning...!!

    Scooter and Sassi....2 furrever.

  17. DKCustoms postbit
  18. #16
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    Quote Originally Posted by RareSS View Post
    Update: Nothing, nada, nil, and no! ‘Still in transit’ is all the rep will say! Said it needed a part, they got one, installed it, and it is ‘in transit now’! We have been told the same story by the rep at three different times! I called Harley directly and filed a report on it. They took all the info and said they would look into it. The lady calls me back and said they had the wrong dealer on the paperwork. How can that be when the trike was ordered by the dealer in October? My opinion? Somebody needs to be removed from their position and placed in the janitorial department and learn how to clean up messes instead of ignoring them. If I hadn’t given my word to my local dealer, I would have walked away from getting a trike. I still have my Street Glide.

    Off my soapbox.
    So is your dealer going to comp you for any of this?

    Seems to me the dealer could force the MOCO to step in and close this deal, even if your dealer needs to broker a deal with another dealer to get you what you ordered

    My dealer in 97 got me my 97 FLHT by bumping another guy on the list, he did not mind getting bumped because the dealer stepped up and gave him an in store credit
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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    Quote Originally Posted by Jack Klarich View Post
    So is your dealer going to comp you for any of this?

    Seems to me the dealer could force the MOCO to step in and close this deal, even if your dealer needs to broker a deal with another dealer to get you what you ordered

    My dealer in 97 got me my 97 FLHT by bumping another guy on the list, he did not mind getting bumped because the dealer stepped up and gave him an in store credit
    That was 1997 This is 2022… The dealers don’t have any new Trikes to trade with another dealer…. Harley Davison is limiting the supply The dealers are in the same boat as the customers They don’t know when they getting anything the factory promises but the dealer never knows when it will come in ..
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  20. #18
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    Quote Originally Posted by rhino 2 View Post
    That was 1997 This is 2022… The dealers don’t have any new Trikes to trade with another dealer…. Harley Davison is limiting the supply The dealers are in the same boat as the customers They don’t know when they getting anything the factory promises but the dealer never knows when it will come in ..
    Here in Jacksonville, The Adamec family owns 4 dealerships and they trade with several other dealers.

    Daytona HD does the same thing
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

  21. #19
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    Quote Originally Posted by Jack Klarich View Post
    Here in Jacksonville, The Adamec family owns 4 dealerships and they trade with several other dealers.

    Daytona HD does the same thing
    You can’t trade something you don’t have..🤔..
    Sometimes a Cigar is Just a Cigar.....
    2019 Tri-Glide.......

  22. #20
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    Quote Originally Posted by rhino 2 View Post
    You can’t trade something you don’t have..🤔..
    It is all about the inventory and what is selling and what is not

    Dealers trade stock on a regular basis on what is in stock, with a phone call a salesman can broker a deal

    I know this because I watched my salesman do it, he has even brokered out of state trades
    Nuff Said," Were Burnin Daylight, Lets Ride"(Sober 37 years)
    Current ride : 2021 FREEWHEELER M8, oldest ride 1960 FL

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