If you buy a Spyder new you can get a prepaid maintenance plan as I did. This means for 3 years all you have to do is drop it off and pick it up. I got a smoking deal on my maintenance plan as they (salesman) messed up the numbers when he made me an offer. The owner stood by that deal as this was the third new bike I had gotten there. I only paid $1200 for my plan (3 years). I have yet to use my dealer service but I can tell you that they charge $125 an hour! No way would I pay that price. So far my wife and I just love our new Spyder but time will tell.