I'm new here and new to a Champion trike kit on a 2016 Indian Chief. I purchased the kit with the electric reverse option and have a major problem with it. I had used reverse a couple of times without incident but the last time it wouldn't stop after taking my finger off the actuator button. I couldn't stop it, ended up backing into a speed rack which stopped my backward movement. I had to get off, remove the seat and disconnect the battery to end this scary incident.
Smoke poured out from under the body the whole time I was disconnecting the battery. It pretty much fried the electric motor which I've since removed. I've been trying to contact them since the week before Christmas; never any live person answering the phone. I get a recording to leave a message which I have on the numerous times I've tried calling. I also left email messages via their web site and like the phone messages, no response at all. Are these people out of business?
Smoke poured out from under the body the whole time I was disconnecting the battery. It pretty much fried the electric motor which I've since removed. I've been trying to contact them since the week before Christmas; never any live person answering the phone. I get a recording to leave a message which I have on the numerous times I've tried calling. I also left email messages via their web site and like the phone messages, no response at all. Are these people out of business?