That has been my experience also, and is why we emphasized in the video that you should always know your PIN....because if the FOB is lost or broken, and one does not know the PIN...that is a bad day.
Kevin
Back when i had a 2017 Tri-Glide ...I trailed it in to the dealer for the trans oil migration into the primary .....And i forgot to leave the POD with them, And i had put my own PIN number in and also forgetting to tell them what the number was...They didn't have a problem starting it and test riding it..??..When i ask the service manger about that, All he said was we have ways...???:xzqxz: