I bought my trike the beginning of the season last summer. Put about 5,000 mi on it and experienced a huge crack in the tour pack. Dealer replaced without a word, said I was the third trike that season with a crack in the tour pack and they felt it was due to the suspension. I have a new tour pack going into this season but wondering what to do about the suspension so I don't continue to have this problem. Some of the road beds are brutal and going over railroad tracks can shake every tooth in your head.