:gah:I'm not one to complain just curious what happened to J&P Cycles the organization has had the wheels either fall off! or they have been stolen! it's sad. ride safely fearless
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:gah:I'm not one to complain just curious what happened to J&P Cycles the organization has had the wheels either fall off! or they have been stolen! it's sad. ride safely fearless
They are still in business JPCycles.com Web site and Facebook :Shrug:
Sadly yes but the service is absolutely horrid not the same organization I order things off of a year ago!
Maybe they're hiring people from India, having Americans train them and then they kiss their job good-bye. :Shrug:Oh, Ok, Thanks for the heads-up. Maybe all the workers are 18 yr olds :laugh:
:gah:I'm not one to complain just curious what happened to J&P Cycles the organization has had the wheels either fall off! or they have been stolen! it's sad. ride safely fearless
J&P Cycles recent issues are a result of the relocation of our distribution center to Louisville, Kentucky. In addition, our order management systems were switched to improve everything from customer ordering, receiving inventory, and order processing and shipping. Those changes along with a large increase in orders earlier than expected created a backlog in receiving and shipping and more customer service requests than we could handle.
J&P Cycles has not changed ownership recently but have simply relocated our corporate offices. The retail center in Anamosa, Iowa is still opened and will remain open for the foreseeable future and is the location for our annual Open House Rally on June 25 & 26.
J&P Cycles is working very hard to resolve all issues and have been since early March. Our shipping times are back to 1-2 days for most orders. We try to be as transparent as possible and by no means want to list excuses but explain the issues and the constant work to resolve them.
We continue to appreciate our loyal customer family.
J&P Cycles recent issues are a result of the relocation of our distribution center to Louisville, Kentucky. In addition, our order management systems were switched to improve everything from customer ordering, receiving inventory, and order processing and shipping. Those changes along with a large increase in orders earlier than expected created a backlog in receiving and shipping and more customer service requests than we could handle.
J&P Cycles has not changed ownership recently but have simply relocated our corporate offices. The retail center in Anamosa, Iowa is still opened and will remain open for the foreseeable future and is the location for our annual Open House Rally on June 25 & 26.
J&P Cycles is working very hard to resolve all issues and have been since early March. Our shipping times are back to 1-2 days for most orders. We try to be as transparent as possible and by no means want to list excuses but explain the issues and the constant work to resolve them.
We continue to appreciate our loyal customer family.
Wow, nice response from Neil at J&P. Good to see a business monitoring comments and supplying answers. If only HD did the same.
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