This post is not intended to bad mouth a local HD dealer, but rather to see if this is common to most dealers. I recently received my set of Chrome Tri Glide wheels from Sport Chrome. I had previously ordered a new Dunlop American Elite rear tire to mount on the new front rim. I decided to let the local dealer install the new wheel bearings, mount the tire and of course remove the entire original front tire and wheel assembly and install the new wheel. When I arrived at the dealer I talked to the service writer to make sure he understood I wanted the new tire mounted in a reverse rotation and explained it to him. I could tell he wasn't sure about that and he said he would have to check and see if they could mount it reversed. About that time the GM of the dealership walked by and heard the discussion. He was very nice and asked me several questions and indicated he had never heard about doing this. I explained it to him and offered to send him an email with several links to articles and threads about the reverse mounting of rear tires on trikes. He was very nice, listened and told me he would have to check with the owner. The same owner has 3 dealerships in this area. He told me he would call me in an hour or so.
When I got home I pulled up several saved links to articles/post about the rear/front tire mounting and sent it to him. Well, about an hour later he called and told me the owner said they could not even mount the tire on the wheel and also would not install the wheel on the trike. In other words, they wouldn't even mount the tire on the wheel and then I could install the wheel on the trike at home. Again, he was very nice about all of this. So, have any of you had this happen at a HD dealership or heard of this happening? Of course all of this is due to perceived liability even when it is strictly the owners choice and the owner provides his own tire.
When I got home I pulled up several saved links to articles/post about the rear/front tire mounting and sent it to him. Well, about an hour later he called and told me the owner said they could not even mount the tire on the wheel and also would not install the wheel on the trike. In other words, they wouldn't even mount the tire on the wheel and then I could install the wheel on the trike at home. Again, he was very nice about all of this. So, have any of you had this happen at a HD dealership or heard of this happening? Of course all of this is due to perceived liability even when it is strictly the owners choice and the owner provides his own tire.